One among the world’s most popular quality management standards gives companies a framework for establishing and improving their own Quality Systems. That quality management standard is ISO 9001. To achieve ISO certification, companies must implement certain procedures and documentation required by this standard. However, ISO is not merely documentation-driven; it also encourages good practices like measuring processes, communicating with top management and the staff, demonstrating process control, and reinforcing a company’s commitment to its customers.
To select an ISO-certified service provider, you need to consider the following important lists of attributes. In addition, here are some tips that can help you choose the right certification service provider for your business:
Credentials of the certification service provider
Certification to ISO requires a commitment from your organisation. So, it is essential to choose a certification service provider specialising in offering these services for many years. Their credentials and credibility should be verified before you sign an agreement with them to get their services.
Experience in handling projects
The experience of the certification service provider in offering these services is also another important factor. The more years a certification service provider has been offering these services, the better it is for your company.
Scope of offering
It is essential to choose a certification service provider that offers a wide range of services related to ISO standards. Certification to ISO is just one of the many services offered by various certification service providers. Ensure that your provider also offers related processes and procedures like production, purchasing, marketing, etc.
Services offered
A good certification service provider should offer a range of services based on your requirements and budget at varying prices. It is also important that their services suit your requirements and not just be a business ploy to attract more customers.
You can consider the following list of services offered by certification service providers:
• Consultation Services
• Document Review Services
• Internal Audit Services
• Gap Analysis Services
• Implementation Services
International ISO
Certification Standards: Certification service providers of this standard should be committed to offering their services according to international norms. The following are the three main ISO guidelines that every certification organization should follow while offering these services to any company worldwide:
• Consultation Guidelines for ISO Registration
• Document Review Guidelines
• Internal Audit Checklist for ISO
Client testimonials
The best way to find out about a certification service provider is by looking at their client list that can help you understand their work practices. You should always ask for references from your prospective certification service providers and call them to understand their experience with the company. Ensure that the customers they provided services in the past were satisfied by their work.
Understanding of your business
A certification service provider must understand your industry completely before providing you ISO certification services. They should clearly understand all your requirements and expectations to offer you the best possible solution that reflects your business orientation. Please make sure they are aware of your company’s financial situation before making any decision on the assignment of extra charges.
ISO 9001 certification is an important part of any company’s marketing strategy. But you need to be conscious before choosing the right service provider for this certification. The above-listed points will help you make a wise decision as your success depends on it to a great extent.